Privacy Policy

Effective Date: June 20, 2025

Introduction

At Auto Lux Expert, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, use our services, or interact with us in any way.

By using our services and accessing our website, you consent to the collection and use of your personal data in accordance with this Privacy Policy.

1. Information We Collect

We collect personal information in the following ways:

  • Information You Provide: When you contact us via forms on our website, purchase a vehicle, schedule a test drive, or engage in other activities, we may collect personal details such as your name, email address, phone number, address, payment information, and any other data you provide.

  • Automatic Information: We may collect information automatically when you visit our website, including IP addresses, browser type, operating system, and browsing activity. This data is collected using cookies and similar tracking technologies.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill transactions, such as vehicle purchases, leasing, or service bookings.

  • To communicate with you regarding your requests, services, and updates about our offerings.

  • To improve our website’s functionality and user experience.

  • To send you marketing communications (only if you have consented).

  • To comply with legal obligations, such as responding to requests from authorities or complying with applicable laws.

3. Sharing Your Information

We will never sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted service providers who assist in operating our business (e.g., payment processors, marketing partners, and IT services).

  • Legal Requirements: We may disclose your personal information if required by law or to protect the rights, property, or safety of Auto Lux Expert, our clients, or others.

4. Data Security

We implement reasonable security measures to protect your personal information. However, no data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights

Under applicable data protection laws, you have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request correction of any inaccurate or incomplete information.

  • Deletion: Request the deletion of your personal information, subject to certain limitations.

  • Object to Processing: Object to the processing of your personal data for specific purposes.

  • Withdraw Consent: Withdraw your consent for marketing communications at any time.

To exercise any of these rights, please contact us using the contact details provided below.

6. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the updated date will be reflected at the top. Please check this page periodically to stay informed about how we are protecting your information.

7. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

Auto Lux Expert
4510 Rue De Bullion, Montréal, QC H2T 1N9, Canada
Phone: +15148458085
Email: info@autoluxexpert.com

Cookie Policy - Auto Lux Expert

Effective Date: June 20, 2025

Introduction

Our website uses cookies and similar technologies to enhance your browsing experience and provide a more personalized service. This Cookie Policy explains how we use cookies and your choices regarding them.

By using our website, you consent to the use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the website remember your preferences, improve user experience, and analyze website traffic.

2. Types of Cookies We Use

  • Essential Cookies: These are necessary for the operation of our website, allowing you to access secure areas or complete transactions.

  • Analytical Cookies: These cookies allow us to measure and analyze how visitors interact with our website. This helps us improve performance and content.

  • Functionality Cookies: These cookies allow our website to remember choices you make, such as language preferences or region, to provide enhanced and more personal features.

  • Advertising Cookies: These cookies are used to deliver relevant advertisements to you and limit the number of times you see an ad.

3. Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. However, please note that disabling cookies may affect your experience on our website, and certain features may not function properly.

4. Changes to This Cookie Policy

We may update this Cookie Policy from time to time. Any changes will be posted here with an updated effective date.

5. Contact Us

For any questions about our Cookie Policy, please contact us at:

Auto Lux Expert
4510 Rue De Bullion, Montréal, QC H2T 1N9, Canada
Phone: +15148458085
Email: info@autoluxexpert.com

GDPR Compliance - Auto Lux Expert

Effective Date: June 20, 2025

Auto Lux Expert is committed to complying with the General Data Protection Regulation (GDPR) and ensuring that your personal data is processed in a transparent, lawful, and secure manner.

1. Data Controller

Auto Lux Expert is the data controller for the personal information you provide. We are responsible for ensuring that your data is processed in accordance with applicable data protection laws, including the GDPR.

2. Legal Basis for Processing Personal Data

Under the GDPR, we process your personal data on the following legal bases:

  • Consent: When you provide your personal data to us (e.g., subscribing to newsletters or requesting information), you consent to the processing of that data.

  • Contractual Necessity: When we process personal data to fulfill our contractual obligations with you, such as processing purchases, leases, or service requests.

  • Legal Obligation: We may process personal data to comply with legal obligations.

  • Legitimate Interests: We may process personal data based on our legitimate interests, provided those interests are not overridden by your rights and freedoms.

3. Your Rights Under GDPR

You have the following rights under the GDPR:

  • Right to Access: You can request a copy of the personal data we hold about you.

  • Right to Rectification: You can request correction of inaccurate or incomplete personal data.

  • Right to Erasure: You can request the deletion of your personal data under certain circumstances.

  • Right to Restrict Processing: You can request to restrict the processing of your personal data in certain situations.

  • Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

  • Right to Object: You can object to the processing of your personal data, especially in cases of direct marketing.

4. How to Exercise Your Rights

To exercise your rights under the GDPR, please contact us using the details provided below. We will respond to your request within one month.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.

6. Contact Us

If you have any questions or concerns regarding our GDPR compliance or your personal data, please contact us at:

Auto Lux Expert
4510 Rue De Bullion, Montréal, QC H2T 1N9, Canada
Phone: +15148458085
Email: info@autoluxexpert.com